Verify your benefits
Takes less than a minute. No commitment required.
Confidential · No pressure · No spam
Before you call
None of this is required. If you have your card in front of you the call is quicker, and if you do not, we will work with whatever you can tell us.
Not knowing your plan details is completely normal. Most people have never had a reason to read their policy closely, and working it out is our job rather than yours.
Whatever is printed on the front of the card — Banner University Family Care, Aetna, Cigna, and so on. This is the one thing genuinely worth finding.
Usually enough to look a policy up even when the card has gone missing.
It speeds things along. Not having it to hand slows nothing down much.
Being on a parent or partner’s plan is common and perfectly workable. Just say so.
What you get back
A benefits check is not a yes-or-no. It is a picture of what your policy will actually do.
01
The first and biggest question. We are in network with a range of commercial plans and with Access plans including Banner University Family Care, and we are adding contracts as they land.
02
Detox, residential, or both. Plans approve these separately, so knowing which one applies matters more than knowing a single yes or no.
03
Approvals come with a length attached — often around a month for residential, sometimes longer. You will know the shape of it before you arrive.
04
Deductibles and co-insurance vary enormously between policies. We tell you what we can see rather than leaving you to discover it later.
If your plan turns out to be one we are still working on, you will hear that plainly and we will help you find a program in Arizona that takes it. Either way, the call ends with you knowing where to go.
Reviews
★★★★★
Jennifer M.
"Buena Vista was great for me. Comfortable, good groups, great staff. If I need to return I know they are there. And I'd recommend this place to anyone in need of recovery from addiction. Lolo at the front is always warm and welcoming, the nurses are caring and always there to help! Can't forget the BHTs always asking what they can do to help in whatever way they can."
Travis S.
"I cannot express enough gratitude for the support I received from Buena Vista Recovery. Katy went above and beyond in helping me navigate my court case and making pre-trial calls, ensuring I felt supported and informed every step of the way. Her dedication was truly remarkable. Mr Bacon and the entire staff played a pivotal role in changing my life for the better. Their compassion, understanding, and commitment to my recovery made all the difference. I highly recommend Buena Vista Recovery to anyone seeking help and transformation. Thank you all for everything!"
Sonia F.
"So incredibly grateful for everyone that has been there for me throughout my recovery journey. I really miss residential lol. Not only were the staff there absolutely phenomenal and amazingly informed, but most really enjoyed what they were doing. The kitchen and food was five star most days. On top of all that, I got to have my own room and bathroom, queen size bed, vaulted ceilings, and flat screen tv. But, I am extremely grateful for the monthly Alumni events that we have. It's one of the highlights of my month every single time. Thank you Buena Vista. If I could give more stars, I so would."
Lisa T.
"I had an amazing experience at Buena Vista… The staff is great… The food is good… Lolo, Lorenzo, Millie, Eva, Bianca and Miss Katherine are awesome facilitators… I'm really going to miss them… I'm continuing with their after care IOP classes with Millie virtually which is perfect for me… Justin runs a great program and Chris runs a great group of staff… thank you all of you for being an active part of my recovery. I couldn't have done this without you guys. Love all of you!!! Lolo, you're a wonderful person that cares about all the patients there and it really shows… you welcome us all and make us comfortable and your classes are great! Love you Queen!"
Tommy C.
"I'm so grateful for this place 💯!!! I learned so much about myself and got some great tools and the help I need. I'm out of inpatient but I'm still going there for services. I have all the love for the faculty and that place in general. They are amazing. Anyone that has anything bad to say about Buena Vista was either there for the wrong reasons or weren't ready. Thank you guys all the way around"
Sean B.
"I just want to say thank you to Buena Vista and the staff that work there. These people care. I can personally tell the difference between someone who just comes in for a paycheck and someone who has unconditional love and concern for every individual that they work with. From detox to out patient the staff go above and beyond to get their patients needs met! A special thanks to my case manager Katy for believing in me when I didn't even believe in myself. She met with me every day she worked and set me up for success! I'm on the next chapter of my life not only clean but finally happy. Thank you Katy!! And thank you Buena Vista. I recommend anybody needing help to at least check in for detox. Much love to you all"
Reviews are published from Google with written consent and lightly condensed for length; wording is unchanged. These are individual experiences and are not a guarantee of any particular outcome. Reviewers were not compensated.
Straight answers
No. A benefits check is free and there is nothing owed either way — including if you decide against treatment afterwards, or choose somewhere else entirely.
Not at all. Checking coverage is an information-gathering step. Plenty of people do it while they are still deciding, and some do it months before they act on it.
Call anyway. Your name and date of birth will usually be enough to find the policy, and if it is not, we can talk through other ways to work it out.
Yes. Partners, parents and adult children do this regularly. Bring their name, date of birth and plan name if you have it, and we can run the same check.
We will say so directly rather than leaving you to find out later, and then help you find a program that does take it. Finding people the right place is a normal part of the job here.
Access covers detox and residential treatment, and Banner University Family Care is in network with us today. Other plan contracts are being reinstated since our Chandler facility reopened, so it is worth checking your specific plan with us.
Say so on the call. There are private-pay rates for both detox and residential, and we can talk through what that looks like as well as what other options might be open to you.
Yes. What you share stays with our admissions and clinical teams. Asking about coverage does not create a record anywhere that follows you around.
We answer at any hour of the day or night. There is nothing you have to decide on that first call, and nothing you need to have worked out before you make it.
Call (888) 362-5576