Banner University Family Care
Banner University Family Care is one of the Access plans we are in network with, and it is the one carried by more of the people we admit than any other. If that is the plan on your card, you are covered here.
People call it a few different things. Banner University Family Care, Banner Family Care, Banner Access, sometimes just Banner. They are the same plan, and the card in your hand is all we need to get started.

The same building, the same care, however it is funded.
What it pays for
Banner University Family Care is an Access plan, which means it covers medically supervised detox and residential treatment — the same rooms, the same meals and the same clinical team as anyone else here.
You are not getting a lesser version of this. If anything, Medicaid authorizations for residential care tend to run longer than commercial ones, which means more time to do the work rather than less.
Eligibility moves around — plenty of people arrive having just been reinstated. If yours has lapsed or you are not sure where it stands, call anyway and we will check it with you.
Nursing on site around the clock, physician oversight, and medication to manage withdrawal. Typically a few days depending on what you have been using.
A full live-in stay, commonly authorized between thirty and forty-five days — often longer than a commercial policy would allow.
Depression, anxiety, PTSD and trauma addressed inside the residential program, not arranged separately afterwards.
Reviews
Reviews are published from Google with written consent and lightly condensed for length; wording is unchanged. These are individual experiences and are not a guarantee of any particular outcome. Reviewers were not compensated.
Coverage
Plans we work with



Do not see your plan? Call and we will check it. If we are not in network, we will say so and help you find somewhere that is.
Takes less than a minute. No commitment required.
Confidential · No pressure · No spam
Straight answers
Yes. Banner University Family Care is in network with us, and it is the plan carried by more of the people we admit than any other. Bring the card, or just your name and date of birth, and we will confirm it on the call.
Banner University Family Care is one of the health plans that delivers AHCCCS — Arizona's Medicaid program, which nearly everyone calls Access. So yes: Banner Access, Banner Family Care and Banner University Family Care all mean the same thing here.
Medical detox and residential treatment, including the co-occurring mental health care delivered alongside them. Your room, meals and the clinical program are part of that rather than billed separately.
Residential stays under Medicaid commonly run between thirty and forty-five days, which is often longer than a commercial policy allows. Detox is a shorter stay, sized to what your body needs.
Call anyway. Eligibility moving around is completely ordinary, and plenty of people reach us within days of being reinstated. We can check where yours stands while you are on the phone.
Access plans include a non-emergency medical transport benefit, though how easily it applies to a treatment admission varies. Raise it at the start of the call — between that benefit, a ride we arrange and family, most journeys get solved on the phone.
For a covered stay under an in-network Access plan, treatment is covered — there is no separate bill for the room, the meals or the therapy. If anything about your particular plan works differently we will tell you before you arrive.
We will tell you straight away rather than leaving you waiting, keep your file open so nothing has to be repeated, and call you when a bed comes free. If waiting is not realistic we will help you find somewhere with space now.
We answer at any hour of the day or night. There is nothing you have to decide on that first call, and nothing you need to have worked out before you make it.
Call (888) 362-5576