AHCCCS & Medicaid · Chandler, Arizona
In Arizona it is usually called Access. Either way, the state's Medicaid program covers real addiction treatment — medical detox and a full residential stay — and the majority of the people we care for are covered exactly that way.
There are several AHCCCS plans, and we are adding contracts as we go. Rather than guess from a list that changes, give us two minutes on the phone and we will tell you exactly where your plan stands — and if we are not the right fit, we will help you find somewhere that is.

The same room, the same care, whichever way it is paid for.
What it pays for
State coverage is widely assumed to mean a waiting list and a watered-down version of treatment. It does not. AHCCCS covers medically supervised detox and a full residential stay, in the same building, in the same private rooms, with the same clinical team as everybody else.
In fact, Medicaid authorizations for residential care often run longer than commercial ones — which means more time to do the work rather than less.
You will not be treated differently here for how your care is funded. Around six in ten of the people in our care are covered by Access.
Around-the-clock nursing, physician oversight and medication to keep you comfortable while your body clears. Typically a few days, depending on what you have been using and your medical history.
A full live-in stay, commonly authorized somewhere between thirty and forty-five days — often a longer stay than commercial plans allow. Private room, catered meals, group and individual therapy.
Depression, anxiety, PTSD and trauma treated alongside substance use inside the residential program, rather than as something you have to arrange separately afterwards.
Your plan specifically
Banner University Family Care is in network with us today. If that is the plan on your card, you are covered here and we can talk about a bed straight away.
Our Chandler facility reopened recently under new ownership, and we are steadily reinstating the rest of our health-plan contracts. Several are in progress right now, which is why a live check beats any list we could print here.
Whatever your plan turns out to be, call us anyway. Helping people find the right program — here or elsewhere in Arizona — is a normal part of what our admissions team does, and you will not be left to work it out alone.
01
Access is delivered through several health plans and each one contracts separately. The plan name on your card is all we need to start.
02
It takes a couple of minutes, it is free, and it commits you to nothing. You will get a straight answer rather than a maybe.
03
If we are in network, we talk about beds and timing. If your plan is one we are still working on, we help you find a program that takes it.
Reviews
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Coverage
Plans we work with



Do not see your plan? Call and we will check it. If we are not in network, we will say so and help you find somewhere that is.
Takes less than a minute. No commitment required.
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Straight answers
Yes — two names for the same program, and Access is the one used day to day. It is Arizona's Medicaid program, and it covers substance use and mental health treatment.
For people covered by an Access plan we are in network with, treatment is covered. There is no separate bill for the room, the meals or the therapy. If anything about your particular plan works differently, we will tell you before you arrive rather than after.
The plan name is printed on your AHCCCS card — Banner University Family Care, Mercy Care, Health Choice, Molina and Arizona Complete Health are the common ones. If you cannot find the card, we can usually work it out from your name and date of birth on the phone.
Generally the opposite. Residential stays authorized through Medicaid often run around thirty to forty-five days, which tends to be longer than commercial plans allow. Detox is usually a shorter stay, sized to what your body needs.
Say so when you call. We provide airport pickup, and for anyone coming from further out our admissions team will talk through the practicalities with you rather than leaving transport as your problem to solve.
You can still call. Being mid-application, or unsure whether you qualify at all, is a perfectly normal place to start from, and we can talk through what your options look like in the meantime — including what treatment costs without insurance.
We answer at any hour of the day or night. There is nothing you have to decide on that first call, and nothing you need to have worked out before you make it.
Call (888) 362-5576